Terms of Service

Effective Date: January 1, 2024

Last Updated: January 1, 2024

Welcome to VILLAPOD LLC (“we,” “our,” “us”). By accessing or using our website (villapod.com) and services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

If you do not agree to these Terms, do not use our website or services.

1. Acceptance of Terms

By creating an account, placing an order, or using our website, you confirm that:

  • You are at least 18 years old (or the age of majority in your jurisdiction).
  • You have the legal capacity to enter into a binding agreement.
  • All information you provide is accurate and up to date.

2. Use of Our Website

A. Permitted Use

You may use our website to:

  • Browse and purchase products.
  • Create an account to track orders.
  • Contact customer support.

B. Prohibited Use

You may not:

  • Use the website for illegal activities or fraud.
  • Attempt to hack, disrupt, or overload our servers.
  • Copy, scrape, or reproduce content without permission.
  • Resell or redistribute our products without authorization.
  • Impersonate another person or entity.
  • Use bots, scripts, or automated tools to access the site.

We reserve the right to terminate accounts that violate these Terms.

3. Products & Pricing

A. Product Information

We strive to provide accurate product descriptions, images, and specifications. However, we do not guarantee that all information is error-free. If a product is not as described, you may return it under our 90-day return policy.

B. Pricing

  • All prices are listed in U.S. Dollars (USD).
  • Prices are subject to change without notice.
  • We reserve the right to correct pricing errors.
  • If a pricing error occurs after you’ve placed an order, we’ll contact you to confirm or cancel the order.

C. Product Availability

Products are subject to availability. If an item is out of stock after you order, we’ll notify you and offer a refund or replacement.

4. Orders & Payment

A. Placing an Order

When you place an order, you make an offer to purchase. We reserve the right to accept or decline any order for any reason (e.g., fraud, stock unavailability, pricing errors).

B. Payment

We accept:

  • Credit cards (Visa, Mastercard, American Express, Discover).
  • Debit cards.
  • PayPal.

Payment is processed securely through Stripe and PayPal. We do not store your full credit card information.

C. Order Confirmation

You will receive an email confirmation once your order is placed. This does not mean your order is accepted—acceptance occurs when we ship your order.

5. Shipping & Delivery

  • Free standard shipping on all U.S. orders.
  • Orders typically ship within 1 business day.
  • Delivery takes 3–7 business days within the continental U.S.
  • We are not responsible for delays caused by carriers, weather, or other factors beyond our control.
  • Risk of loss transfers to you upon delivery.

For full details, see our Shipping Policy.

6. Returns & Refunds

  • 90-day return policy on most items.
  • Items must be unused, in original packaging, and in resalable condition.
  • Defective or incorrect items will be replaced or refunded at no cost.
  • No restocking fees.

For full details, see our Return & Refund Policy.

7. Intellectual Property

All content on villapod.com, including text, images, logos, graphics, and code, is owned by VILLAPOD LLC or our licensors and protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, modify, distribute, or reproduce our content without permission.
  • Use our trademarks or logos without written consent.

8. Limitation of Liability

To the fullest extent permitted by law:

  • VILLAPOD LLC is not liable for indirect, incidental, special, or consequential damages.
  • Our total liability for any claim is limited to the amount you paid for the product in question.
  • We are not responsible for damages caused by misuse of products, carrier delays, or events beyond our control.

9. Warranty Disclaimer

Products are sold “as is” with manufacturer warranties (if applicable). VILLAPOD LLC does not offer additional warranties beyond those provided by manufacturers.

10. Indemnification

You agree to indemnify and hold harmless VILLAPOD LLC, its owners, employees, and partners from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

11. Dispute Resolution

A. Governing Law

These Terms are governed by the laws of the State of Oklahoma, United States, without regard to conflict of law principles.

B. Arbitration

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in Oklahoma, rather than in court, except where prohibited by law.

C. Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or class arbitrations.

12. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with the “Last Updated” date. Continued use of our website after changes constitutes acceptance of the new Terms.

13. Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or other reasons at our discretion.

14. Contact Us

If you have questions about these Terms, please contact us:

VILLAPOD LLC
7805 N Kickapoo Ave
Shawnee, OK 74804
United States

📧 Email: contact@villapod.com
📞 Phone: +1 (405) 643-0913
🕐 Hours: Mon-Fri 9AM-6PM, Sat 10AM-4PM (Central Time)